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Terms & Condition

About Us

Swave ("we", "us", "our") is a premium men's clothing retailer operating through our website at swaveeau.com. We are operated by Jerry Leung and can be contacted at jerryleung132@gmail.com.

These Terms & Conditions govern your use of our website and the purchase of products from us. By using our site, you confirm that you accept these terms and agree to comply with them.

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Acceptance of Terms

By accessing swaveeau.com, browsing our content, or placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Important: If you do not agree to these Terms & Conditions, please do not use our website or place an order with us. Continued use of the site constitutes acceptance of any updates to these terms.

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Use of Website

You agree to use swaveeau.com only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the site in any way that is unlawful, fraudulent, or harmful

  • Copy, reproduce, or redistribute any content from the site without our written permission

  • Attempt to gain unauthorised access to any part of the website or its systems

  • Transmit any unsolicited or unauthorised advertising or promotional material

  • Use the site to collect or harvest personal data of other users

  • Engage in any conduct that may damage, disable, or impair the functionality of the website

We reserve the right to suspend or terminate access to the website for any user who violates these conditions.

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Account Registration

You may choose to create an account on swaveeau.com to manage your orders and preferences. By registering, you agree to:

  • Provide accurate, current, and complete information during registration

  • Keep your account password secure and confidential at all times

  • Notify us immediately of any unauthorised use of your account

  • Take full responsibility for all activity that occurs under your account

We reserve the right to close or suspend accounts that violate these terms or are found to be inactive for extended periods.

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Products & Pricing

We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we reserve the right to correct any errors and to change prices at any time without notice.

  • All prices are displayed in the applicable currency and are inclusive of any applicable taxes unless stated otherwise

  • Product images are for illustrative purposes only — colours may vary slightly due to screen settings

  • We reserve the right to limit quantities or discontinue any product at any time

  • Promotional prices are valid only for the duration of the promotion period

Price errors: In the event of a pricing error, we will notify you before processing your order and offer you the option to proceed at the correct price or cancel your order for a full refund.

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Placing an Order

When you place an order on swaveeau.com, you are making an offer to purchase the selected products. A legally binding contract is formed when we send you an order confirmation email.

  • You will receive an order acknowledgement email immediately after placing your order

  • A separate dispatch confirmation email will be sent once your order has been shipped

  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud

  • If we are unable to fulfil your order, we will notify you promptly and issue a full refund

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Payment

All payments are processed securely through our trusted payment providers. We accept all major credit and debit cards as well as other payment methods available at checkout.

  • Payment is taken in full at the time of placing your order

  • All transactions are encrypted using SSL technology

  • We do not store your full payment card details on our servers

  • In the event of a failed payment, your order will not be processed until payment is successfully received

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Shipping & Delivery

Delivery times and shipping rates are outlined in full in our Shipping Policy, available on our website. By placing an order, you agree to the terms set out in that policy.

Swave is not liable for delays caused by couriers, customs authorities, or circumstances beyond our reasonable control. Risk of loss passes to you upon delivery of your order.

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Returns & Refunds

We offer a 30-day free returns policy on all eligible items. Full details of our returns process are available in our Returns Policy on our website.

  • Items must be returned in their original condition — unworn, unwashed, and with all tags attached

  • Refunds are processed within 5–10 business days of receiving your return

  • Sale items and personalised products may not be eligible for return

  • We reserve the right to refuse returns that do not meet our policy conditions

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Intellectual Property

All content on swaveeau.com — including but not limited to text, images, logos, graphics, and design — is the intellectual property of Swave and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content from our website for commercial purposes without our prior written consent. Personal, non-commercial use is permitted provided that our intellectual property rights are acknowledged.

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Limitation of Liability

To the fullest extent permitted by law, Swave shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Our liability in connection with any product purchased from us is strictly limited to the purchase price of that product. We do not exclude liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.

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Privacy

Your use of swaveeau.com is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

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Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of swaveeau.com after any changes constitutes your acceptance of the revised terms.

We encourage you to review these terms periodically to stay informed of any updates.

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Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the relevant courts.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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Contact Us

If you have any questions about these Terms & Conditions, please don't hesitate to get in touch with our team.

Swave Legal Team

Email: jerryleung132@gmail.com

Website: swaveeau.com

We aim to respond to all legal enquiries within 48 hours on business days.

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